Nowhere on the website did it mention the solution’s age or that it had been on Show for that long. This deficiency of disclosure is extremely misleading. After i lifted these concerns with employees, the conversation became significantly dismissive. To avoid escalation, I still left The shop with no buying the item. Later that night, I checked the merchandise page once again—and noticed that the listing had out of the blue been downgraded from “Outstanding” to “Excellent” condition, confirming my problems. I contacted customer service by means of chat, and although the agent claimed the product were pulled from sale, I used to be even now capable to see it stated online underneath Very good Affliction, still missing any mention of the lacking griddle, display status, or age. Following a prolonged chat, I was offered a completely new device at comprehensive selling price—nothing at all additional. This was a hugely disappointing experience from a retailer I’ve trusted For many years. -“Open Box” could necessarily mean a seven-12 months-old Show model with missing elements. -Web-site listings might be inaccurate and deficiency vital disclosures. -In-shop interactions may switch unprofessional after you increase legit worries. -And customer care could provide no authentic resolution. I hope this serves to be a warning for Other individuals who, like me, depend upon Finest Acquire's solution listings and track record.

Go to the Get Status web site and enter the get quantity (from your buy confirmation e mail), as well as the last identify and contact number you utilized to put the order. For those who have an account, It's also possible to obtain your orders from the Account overview after you check in.

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Due to the fact they took away the points program and power you to acquire their bank card to make factors (which I will never get) I don't store right here just as much.

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To support your program all through the vacation hurry, several Finest Obtain stores might be open for prolonged holiday break hours. Some shops might have various hrs in which required by community ordinances or landlord laws.

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Ordered the wrong dimension Television while in the app, but was capable to immediately alter my acquire within the app also when I discovered my error a number of hrs later on.

They unloaded it & took it again in at once, & an Trade electronically was performed at that second at a sign up to return it & rebuy it for pick up the following day. All this I in underneath 5 minutes.

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